{"id":271,"date":"2026-03-24T17:41:46","date_gmt":"2026-03-24T17:41:46","guid":{"rendered":"https:\/\/www.we-notes.com\/vn\/bpmn-for-non-technical-roles-accessible-guide\/"},"modified":"2026-03-24T17:41:46","modified_gmt":"2026-03-24T17:41:46","slug":"bpmn-for-non-technical-roles-accessible-guide","status":"publish","type":"post","link":"https:\/\/www.we-notes.com\/vn\/bpmn-for-non-technical-roles-accessible-guide\/","title":{"rendered":"BPMN cho c\u00e1c vai tr\u00f2 kh\u00f4ng chuy\u00ean k\u1ef9 thu\u1eadt: L\u00e0m cho c\u00e1c m\u00f4 h\u00ecnh quy tr\u00ecnh d\u1ec5 ti\u1ebfp c\u1eadn"},"content":{"rendered":"

M\u00f4 h\u00ecnh h\u00f3a quy tr\u00ecnh th\u01b0\u1eddng \u0111\u01b0\u1ee3c coi l\u00e0 m\u1ed9t nhi\u1ec7m v\u1ee5 k\u1ef9 thu\u1eadt d\u00e0nh ri\u00eang cho c\u00e1c chuy\u00ean gia CNTT ho\u1eb7c ki\u1ebfn tr\u00fac s\u01b0 d\u1eef li\u1ec7u. C\u00e1c t\u1eeb vi\u1ebft t\u1eaft v\u00e0 k\u00fd hi\u1ec7u c\u00f3 th\u1ec3 c\u1ea3m gi\u00e1c nh\u01b0 m\u1ed9t ng\u00f4n ng\u1eef b\u00ed m\u1eadt, t\u1ea1o ra r\u00e0o c\u1ea3n gi\u1eefa c\u00e1c b\u00ean li\u00ean quan kinh doanh v\u00e0 c\u00e1c nh\u00f3m ch\u1ecbu tr\u00e1ch nhi\u1ec7m th\u1ef1c hi\u1ec7n. Tuy nhi\u00ean, ti\u00eau chu\u1ea9n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 M\u00f4 h\u00ecnh v\u00e0 K\u00fd hi\u1ec7u Quy tr\u00ecnh Kinh doanh (BPMN) \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf v\u1edbi m\u1ee5c \u0111\u00edch c\u1ee5 th\u1ec3: \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u1ecdc hi\u1ec3u \u0111\u01b0\u1ee3c b\u1edfi c\u1ea3 nh\u1eefng ng\u01b0\u1eddi c\u00f3 chuy\u00ean m\u00f4n k\u1ef9 thu\u1eadt l\u1eabn kh\u00f4ng chuy\u00ean.<\/p>\n

Khi ng\u01b0\u1eddi d\u00f9ng kinh doanh, nh\u00e0 qu\u1ea3n l\u00fd v\u00e0 chuy\u00ean vi\u00ean ph\u00e2n t\u00edch hi\u1ec3u \u0111\u01b0\u1ee3c s\u01a1 \u0111\u1ed3 quy tr\u00ecnh, kho\u1ea3ng c\u00e1ch gi\u1eefa chi\u1ebfn l\u01b0\u1ee3c v\u00e0 th\u1ef1c thi s\u1ebd thu h\u1eb9p \u0111\u00e1ng k\u1ec3. H\u01b0\u1edbng d\u1eabn n\u00e0y cung c\u1ea5p con \u0111\u01b0\u1eddng r\u00f5 r\u00e0ng \u0111\u1ec3 hi\u1ec3u BPMN m\u00e0 kh\u00f4ng c\u1ea7n n\u1ec1n t\u1ea3ng v\u1ec1 ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m hay ki\u1ebfn tr\u00fac h\u1ec7 th\u1ed1ng ph\u1ee9c t\u1ea1p.<\/p>\n

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\"Chalkboard-style<\/figure>\n<\/div>\n

\ud83e\udde9 BPMN l\u00e0 g\u00ec?<\/h2>\n

BPMN l\u00e0 m\u1ed9t ti\u00eau chu\u1ea9n qu\u1ed1c t\u1ebf \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 \u0111\u1ecbnh ngh\u0129a c\u00e1c quy tr\u00ecnh kinh doanh. H\u00e3y h\u00ecnh dung n\u00f3 nh\u01b0 m\u1ed9t ng\u00f4n ng\u1eef tr\u1ef1c quan ph\u1ed5 qu\u00e1t cho c\u00e1c lu\u1ed3ng c\u00f4ng vi\u1ec7c. C\u0169ng gi\u1ed1ng nh\u01b0 c\u00e1c nh\u1ea1c s\u0129 s\u1eed d\u1ee5ng b\u1ea3n nh\u1ea1c \u0111\u1ec3 hi\u1ec3u m\u1ed9t b\u1ea3n giao h\u01b0\u1edfng b\u1ea5t k\u1ec3 nh\u1ea1c c\u1ee5 h\u1ecd ch\u01a1i, c\u00e1c nh\u00f3m s\u1eed d\u1ee5ng BPMN \u0111\u1ec3 hi\u1ec3u m\u1ed9t quy tr\u00ecnh b\u1ea5t k\u1ec3 ph\u1ea7n m\u1ec1m n\u00e0o \u0111\u01b0\u1ee3c d\u00f9ng \u0111\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a n\u00f3.<\/p>\n

K\u00fd hi\u1ec7u n\u00e0y d\u1ef1a tr\u00ean m\u1ed9t b\u1ed9 k\u00fd hi\u1ec7u \u0111\u1ed3 h\u1ecda \u0111\u1ea1i di\u1ec7n cho c\u00e1c th\u00e0nh ph\u1ea7n kh\u00e1c nhau trong m\u1ed9t lu\u1ed3ng c\u00f4ng vi\u1ec7c. C\u00e1c th\u00e0nh ph\u1ea7n n\u00e0y bao g\u1ed3m:<\/p>\n

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  • S\u1ef1 ki\u1ec7n:<\/strong>Nh\u1eefng vi\u1ec7c x\u1ea3y ra trong qu\u00e1 tr\u00ecnh.<\/li>\n
  • Ho\u1ea1t \u0111\u1ed9ng:<\/strong>C\u00f4ng vi\u1ec7c \u0111ang \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n.<\/li>\n
  • C\u1ed5ng \u0111i\u1ec1u ki\u1ec7n:<\/strong>C\u00e1c quy\u1ebft \u0111\u1ecbnh x\u00e1c \u0111\u1ecbnh lu\u1ed3ng ch\u1ea3y.<\/li>\n
  • \u0110\u01b0\u1eddng n\u1ed1i:<\/strong>Nh\u1eefng \u0111\u01b0\u1eddng k\u1ebb th\u1ec3 hi\u1ec7n th\u1ee9 t\u1ef1 c\u00e1c b\u01b0\u1edbc.<\/li>\n<\/ul>\n

    B\u1eb1ng c\u00e1ch chu\u1ea9n h\u00f3a c\u00e1c k\u00fd hi\u1ec7u n\u00e0y, c\u00e1c t\u1ed5 ch\u1ee9c \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ed9t s\u01a1 \u0111\u1ed3 \u0111\u01b0\u1ee3c t\u1ea1o ng\u00e0y h\u00f4m nay c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c hi\u1ec3u b\u1edfi m\u1ed9t b\u00ean li\u00ean quan v\u00e0o ng\u00e0y mai, ngay c\u1ea3 khi th\u00e0nh vi\u00ean nh\u00f3m thay \u0111\u1ed5i. S\u1ef1 nh\u1ea5t qu\u00e1n n\u00e0y r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 duy tr\u00ec s\u1ef1 r\u00f5 r\u00e0ng trong ho\u1ea1t \u0111\u1ed9ng.<\/p>\n

    \ud83e\udd1d T\u1ea1i sao nh\u00e2n vi\u00ean kh\u00f4ng chuy\u00ean c\u1ea7n bi\u1ebft ki\u1ebfn th\u1ee9c n\u00e0y<\/h2>\n

    Nhi\u1ec1u t\u1ed5 ch\u1ee9c g\u1eb7p kh\u00f3 kh\u0103n v\u1edbi th\u00f4ng tin b\u1ecb t\u00e1ch bi\u1ec7t. \u0110\u1ed9i marketing c\u00f3 th\u1ec3 c\u00f3 quan \u0111i\u1ec3m kh\u00e1c v\u1ec1 h\u00e0nh tr\u00ecnh \u0111\u0103ng k\u00fd kh\u00e1ch h\u00e0ng so v\u1edbi \u0111\u1ed9i b\u00e1n h\u00e0ng, ng\u01b0\u1eddi l\u1ea1i c\u00f3 quan \u0111i\u1ec3m kh\u00e1c so v\u1edbi \u0111\u1ed9i th\u1ef1c hi\u1ec7n giao h\u00e0ng. BPMN \u0111\u00f3ng vai tr\u00f2 nh\u01b0 m\u1ed9t ngu\u1ed3n th\u00f4ng tin duy nh\u1ea5t gi\u00fap l\u1ea5p \u0111\u1ea7y kho\u1ea3ng c\u00e1ch n\u00e0y.<\/p>\n

    D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng l\u1ee3i \u00edch c\u1ed1t l\u00f5i khi \u00e1p d\u1ee5ng k\u00fd hi\u1ec7u n\u00e0y cho c\u00e1c vai tr\u00f2 kh\u00f4ng chuy\u00ean:<\/p>\n

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    • C\u1ea3i thi\u1ec7n giao ti\u1ebfp:<\/strong>S\u01a1 \u0111\u1ed3 tr\u1ef1c quan gi\u1ea3m thi\u1ec3u s\u1ef1 m\u01a1 h\u1ed3. M\u1ed9t b\u1ee9c tranh th\u01b0\u1eddng \u0111\u00e1ng gi\u00e1 ng\u00e0n l\u1eddi khi m\u00f4 t\u1ea3 m\u1ed9t qu\u00e1 tr\u00ecnh chuy\u1ec3n giao ph\u1ee9c t\u1ea1p.<\/li>\n
    • T\u0103ng hi\u1ec7u qu\u1ea3:<\/strong>Vi\u1ec7c x\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec3m ngh\u1ebdn tr\u1edf n\u00ean d\u1ec5 d\u00e0ng h\u01a1n khi lu\u1ed3ng c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb r\u00f5 r\u00e0ng. B\u1ea1n c\u00f3 th\u1ec3 ph\u00e1t hi\u1ec7n n\u01a1i c\u00e1c nhi\u1ec7m v\u1ee5 b\u1ecb \u1ee9 \u0111\u1ecdng ho\u1eb7c n\u01a1i c\u00e1c ph\u00ea duy\u1ec7t b\u1ecb k\u1eb9t.<\/li>\n
    • Gi\u1ea3m thi\u1ec3u r\u1ee7i ro:<\/strong>Hi\u1ec3u r\u00f5 c\u00e1c t\u00ecnh hu\u1ed1ng \u201cgi\u1ea3 s\u1eed \u0111i\u1ec1u g\u00ec x\u1ea3y ra\u201d gi\u00fap ng\u0103n ng\u1eeba c\u00e1c v\u1ea5n \u0111\u1ec1 tu\u00e2n th\u1ee7 ho\u1eb7c s\u1ef1 c\u1ed1 d\u1ecbch v\u1ee5 tr\u01b0\u1edbc khi ch\u00fang x\u1ea3y ra.<\/li>\n
    • Ti\u1ebfp nh\u1eadn t\u1ed1t h\u01a1n:<\/strong>Nh\u00e2n vi\u00ean m\u1edbi c\u00f3 th\u1ec3 h\u1ecdc c\u00e1c quy tr\u00ecnh v\u1eadn h\u00e0nh ti\u00eau chu\u1ea9n b\u1eb1ng c\u00e1ch xem s\u01a1 \u0111\u1ed3 thay v\u00ec ch\u1ec9 d\u1ef1a v\u00e0o l\u1eddi gi\u1ea3i th\u00edch b\u1eb1ng l\u1eddi.<\/li>\n<\/ul>\n

      \ud83c\udfa8 C\u00e1c k\u00fd hi\u1ec7u v\u00e0 k\u00fd hi\u1ec7u c\u1ed1t l\u00f5i \u0111\u01b0\u1ee3c gi\u1ea3i th\u00edch<\/h2>\n

      \u0110\u1ec3 \u0111\u1ecdc m\u1ed9t s\u01a1 \u0111\u1ed3 BPMN, b\u1ea1n ph\u1ea3i nh\u1eadn bi\u1ebft \u0111\u01b0\u1ee3c c\u00e1c h\u00ecnh d\u1ea1ng. K\u00fd hi\u1ec7u \u0111\u01b0\u1ee3c chia th\u00e0nh b\u1ed1n nh\u00f3m ch\u00ednh: S\u1ef1 ki\u1ec7n, Ho\u1ea1t \u0111\u1ed9ng, C\u1ed5ng \u0111i\u1ec1u ki\u1ec7n v\u00e0 C\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng k\u1ebft n\u1ed1i. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 ph\u00e2n t\u00edch c\u00e1c k\u00fd hi\u1ec7u ph\u1ed5 bi\u1ebfn nh\u1ea5t m\u00e0 b\u1ea1n s\u1ebd g\u1eb7p.<\/p>\n

      1. S\u1ef1 ki\u1ec7n (H\u00ecnh tr\u00f2n)<\/h3>\n

      S\u1ef1 ki\u1ec7n \u0111\u1ea1i di\u1ec7n cho \u0111i\u1ec1u g\u00ec \u0111\u00f3 x\u1ea3y ra trong qu\u00e1 tr\u00ecnh. Ch\u00fang \u0111\u01b0\u1ee3c bi\u1ec3u di\u1ec5n d\u01b0\u1edbi d\u1ea1ng h\u00ecnh tr\u00f2n. \u0110\u1ed9 d\u00e0y c\u1ee7a vi\u1ec1n h\u00ecnh tr\u00f2n cho bi\u1ebft lo\u1ea1i s\u1ef1 ki\u1ec7n.<\/p>\n

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      • S\u1ef1 ki\u1ec7n b\u1eaft \u0111\u1ea7u:<\/strong> M\u1ed9t h\u00ecnh tr\u00f2n m\u1ecfng. \u0110\u00e2y l\u00e0 n\u01a1i qu\u00e1 tr\u00ecnh b\u1eaft \u0111\u1ea7u. Th\u01b0\u1eddng \u0111\u01b0\u1ee3c \u0111\u00e1nh d\u1ea5u b\u1eb1ng d\u1ea5u c\u1ed9ng ho\u1eb7c bi\u1ec3u t\u01b0\u1ee3ng \u0111\u1ed3ng h\u1ed3.<\/li>\n
      • S\u1ef1 ki\u1ec7n k\u1ebft th\u00fac:<\/strong> M\u1ed9t h\u00ecnh tr\u00f2n d\u00e0y. \u0110i\u1ec1u n\u00e0y cho th\u1ea5y s\u1ef1 ho\u00e0n th\u00e0nh c\u1ee7a qu\u00e1 tr\u00ecnh. Th\u01b0\u1eddng ch\u1ee9a bi\u1ec3u t\u01b0\u1ee3ng d\u1eebng ho\u1eb7c d\u1ea5u t\u00edch.<\/li>\n
      • S\u1ef1 ki\u1ec7n trung gian:<\/strong> M\u1ed9t h\u00ecnh tr\u00f2n c\u00f3 vi\u1ec1n m\u1ecfng duy nh\u1ea5t. \u0110i\u1ec1u n\u00e0y \u0111\u1ea1i di\u1ec7n cho m\u1ed9t s\u1ef1 ki\u1ec7n x\u1ea3y ra \u1edf gi\u1eefa qu\u00e1 tr\u00ecnh, ch\u1eb3ng h\u1ea1n nh\u01b0 nh\u1eadn \u0111\u01b0\u1ee3c tin nh\u1eafn, th\u1eddi gian \u0111\u1ebfm ng\u01b0\u1ee3c h\u1ebft, ho\u1eb7c l\u1ed7i x\u1ea3y ra.<\/li>\n<\/ul>\n

        2. Ho\u1ea1t \u0111\u1ed9ng (H\u00ecnh ch\u1eef nh\u1eadt bo tr\u00f2n)<\/h3>\n

        C\u00e1c ho\u1ea1t \u0111\u1ed9ng \u0111\u1ea1i di\u1ec7n cho c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n. \u0110\u00e2y l\u00e0 c\u00e1c nhi\u1ec7m v\u1ee5 ch\u00ednh trong qu\u00e1 tr\u00ecnh.<\/p>\n

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        • Nhi\u1ec7m v\u1ee5:<\/strong> M\u1ed9t h\u00ecnh ch\u1eef nh\u1eadt bo tr\u00f2n. \u0110\u00e2y l\u00e0 \u0111\u01a1n v\u1ecb nh\u1ecf nh\u1ea5t c\u1ee7a c\u00f4ng vi\u1ec7c kh\u00f4ng th\u1ec3 chia nh\u1ecf h\u01a1n trong b\u1ed1i c\u1ea3nh n\u00e0y. V\u00ed d\u1ee5: \u201cDuy\u1ec7t h\u00f3a \u0111\u01a1n\u201d ho\u1eb7c \u201cG\u1eedi email\u201d.<\/li>\n
        • Quy tr\u00ecnh con:<\/strong> M\u1ed9t h\u00ecnh ch\u1eef nh\u1eadt bo tr\u00f2n c\u00f3 d\u1ea5u c\u1ed9ng. \u0110i\u1ec1u n\u00e0y cho th\u1ea5y m\u1ed9t nhi\u1ec7m v\u1ee5 ph\u1ee9c t\u1ea1p c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c m\u1edf r\u1ed9ng th\u00e0nh s\u01a1 \u0111\u1ed3 con chi ti\u1ebft.<\/li>\n
        • Ho\u1ea1t \u0111\u1ed9ng g\u1ecdi:<\/strong> M\u1ed9t h\u00ecnh ch\u1eef nh\u1eadt bo tr\u00f2n c\u00f3 vi\u1ec1n d\u00e0y. \u0110i\u1ec1u n\u00e0y g\u1ecdi m\u1ed9t \u0111\u1ecbnh ngh\u0129a quy tr\u00ecnh c\u00f3 th\u1ec3 t\u00e1i s\u1eed d\u1ee5ng t\u1eeb m\u1ed9t ph\u1ea7n kh\u00e1c trong m\u00f4 h\u00ecnh.<\/li>\n<\/ul>\n

          3. C\u1ed5ng (H\u00ecnh thoi)<\/h3>\n

          C\u00e1c c\u1ed5ng ki\u1ec3m so\u00e1t lu\u1ed3ng c\u1ee7a qu\u00e1 tr\u00ecnh. Ch\u00fang ho\u1ea1t \u0111\u1ed9ng nh\u01b0 c\u00e1c \u0111i\u1ec3m quy\u1ebft \u0111\u1ecbnh n\u01a1i lu\u1ed3ng t\u00e1ch ra ho\u1eb7c h\u1ee3p l\u1ea1i.<\/p>\n

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          • C\u1ed5ng lo\u1ea1i lo\u1ea1i tr\u1eeb:<\/strong> M\u1ed9t h\u00ecnh thoi c\u00f3 ch\u1eef \u2018X\u2019. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a ch\u1ec9 c\u00f3 m\u1ed9t \u0111\u01b0\u1eddng \u0111i \u0111\u01b0\u1ee3c ch\u1ecdn. N\u1ebfu \u0111i\u1ec1u ki\u1ec7n A \u0111\u00fang, \u0111i sang tr\u00e1i. N\u1ebfu \u0111i\u1ec1u ki\u1ec7n B \u0111\u00fang, \u0111i sang ph\u1ea3i.<\/li>\n
          • C\u1ed5ng lo\u1ea1i bao h\u00e0m:<\/strong> M\u1ed9t h\u00ecnh thoi c\u00f3 h\u00ecnh tr\u00f2n. \u0110i\u1ec1u n\u00e0y cho ph\u00e9p m\u1ed9t ho\u1eb7c nhi\u1ec1u \u0111\u01b0\u1eddng \u0111i \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u1ed3ng th\u1eddi d\u1ef1a tr\u00ean nhi\u1ec1u \u0111i\u1ec1u ki\u1ec7n.<\/li>\n
          • C\u1ed5ng song song:<\/strong> M\u1ed9t h\u00ecnh thoi c\u00f3 d\u1ea5u c\u1ed9ng. \u0110i\u1ec1u n\u00e0y chia lu\u1ed3ng th\u00e0nh nhi\u1ec1u \u0111\u01b0\u1eddng \u0111i x\u1ea3y ra \u0111\u1ed3ng th\u1eddi, ho\u1eb7c h\u1ee3p ch\u00fang l\u1ea1i v\u1edbi nhau.<\/li>\n<\/ul>\n

            4. \u0110\u1ed1i t\u01b0\u1ee3ng k\u1ebft n\u1ed1i<\/h3>\n

            Nh\u1eefng \u0111\u01b0\u1eddng n\u00e0y k\u1ebft n\u1ed1i c\u00e1c h\u00ecnh d\u1ea1ng v\u00e0 x\u00e1c \u0111\u1ecbnh th\u1ee9 t\u1ef1 th\u1ef1c hi\u1ec7n c\u00e1c thao t\u00e1c.<\/p>\n

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            • Lu\u1ed3ng tr\u00ecnh t\u1ef1:<\/strong> M\u1ed9t m\u0169i t\u00ean li\u1ec1n. N\u00f3 th\u1ec3 hi\u1ec7n th\u1ee9 t\u1ef1 c\u00e1c ho\u1ea1t \u0111\u1ed9ng.<\/li>\n
            • Lu\u1ed3ng tin nh\u1eafn:<\/strong> M\u1ed9t m\u0169i t\u00ean g\u1ea1ch ngang. N\u00f3 th\u1ec3 hi\u1ec7n s\u1ef1 giao ti\u1ebfp gi\u1eefa c\u00e1c b\u00ean tham gia ho\u1eb7c c\u00e1c nh\u00f3m kh\u00e1c nhau.<\/li>\n
            • Li\u00ean k\u1ebft:<\/strong> M\u1ed9t \u0111\u01b0\u1eddng g\u1ea1ch ngang. N\u00f3 k\u1ebft n\u1ed1i v\u0103n b\u1ea3n ho\u1eb7c d\u1eef li\u1ec7u v\u1edbi m\u1ed9t ho\u1ea1t \u0111\u1ed9ng.<\/li>\n<\/ul>\n

              \ud83d\udccb Hi\u1ec3u v\u1ec1 c\u00e1c \u0111\u01b0\u1eddng ch\u00e9o (Swimlanes)<\/h2>\n

              M\u1ed9t trong nh\u1eefng t\u00ednh n\u0103ng m\u1ea1nh m\u1ebd nh\u1ea5t c\u1ee7a BPMN l\u00e0 vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c \u0111\u01b0\u1eddng ch\u00e9o (swimlanes). Ch\u00fang chia s\u01a1 \u0111\u1ed3 \u0111\u1ec3 hi\u1ec3n th\u1ecb ai ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho t\u1eebng b\u01b0\u1edbc.<\/p>\n

              C\u00f3 hai lo\u1ea1i \u0111\u01b0\u1eddng ch\u00e9o ch\u00ednh:<\/p>\n

                \n
              1. Pools:<\/strong> \u0110\u1ea1i di\u1ec7n cho c\u00e1c b\u00ean tham gia ri\u00eang bi\u1ec7t, ch\u1eb3ng h\u1ea1n nh\u01b0 c\u00e1c t\u1ed5 ch\u1ee9c kh\u00e1c nhau ho\u1eb7c c\u00e1c ph\u00f2ng ban ch\u00ednh.<\/li>\n
              2. Lanes:<\/strong> \u0110\u1ea1i di\u1ec7n cho c\u00e1c vai tr\u00f2 ho\u1eb7c ch\u1ee9c n\u0103ng trong m\u1ed9t b\u00ean tham gia duy nh\u1ea5t.<\/li>\n<\/ol>\n

                Khi b\u1ea1n xem m\u1ed9t s\u01a1 \u0111\u1ed3, b\u1ea1n c\u00f3 th\u1ec3 theo d\u00f5i m\u1ed9t \u0111\u01b0\u1eddng ch\u00e9o c\u1ee5 th\u1ec3 \u0111\u1ec3 th\u1ea5y ch\u00ednh x\u00e1c vai tr\u00f2 \u0111\u00f3 c\u1ea7n l\u00e0m g\u00ec. \u0110i\u1ec1u n\u00e0y l\u00e0m r\u00f5 tr\u00e1ch nhi\u1ec7m v\u00e0 ng\u0103n c\u00e1c nhi\u1ec7m v\u1ee5 b\u1ecb b\u1ecf s\u00f3t.<\/p>\n\n\n\n\n\n\n\n\n\n
                Y\u1ebfu t\u1ed1<\/th>\nH\u00ecnh d\u1ea1ng<\/th>\n\u00dd ngh\u0129a<\/th>\nV\u00ed d\u1ee5<\/th>\n<\/tr>\n<\/thead>\n
                S\u1ef1 ki\u1ec7n b\u1eaft \u0111\u1ea7u<\/td>\nV\u00f2ng tr\u00f2n m\u1ecfng<\/td>\nQuy tr\u00ecnh b\u1eaft \u0111\u1ea7u<\/td>\nKh\u00e1ch h\u00e0ng \u0111\u1eb7t h\u00e0ng<\/td>\n<\/tr>\n
                Nhi\u1ec7m v\u1ee5<\/td>\nH\u00ecnh ch\u1eef nh\u1eadt bo tr\u00f2n<\/td>\nM\u1ee5c c\u00f4ng vi\u1ec7c<\/td>\nX\u00e1c minh thanh to\u00e1n<\/td>\n<\/tr>\n
                C\u1ed5ng ra \u0111\u1ed9c quy\u1ec1n<\/td>\nH\u00ecnh thoi (X)<\/td>\n\u0110i\u1ec3m quy\u1ebft \u0111\u1ecbnh<\/td>\nH\u00e0ng t\u1ed3n kho c\u00f3 s\u1eb5n kh\u00f4ng?<\/td>\n<\/tr>\n
                S\u1ef1 ki\u1ec7n k\u1ebft th\u00fac<\/td>\nV\u00f2ng tr\u00f2n d\u00e0y<\/td>\nQuy tr\u00ecnh k\u1ebft th\u00fac<\/td>\n\u0110\u01a1n h\u00e0ng \u0111\u00e3 \u0111\u01b0\u1ee3c giao<\/td>\n<\/tr>\n
                D\u00f2ng th\u00f4ng \u0111i\u1ec7p<\/td>\nM\u0169i t\u00ean g\u1ea1ch ngang<\/td>\nGiao ti\u1ebfp<\/td>\nEmail \u0111\u00e3 g\u1eedi cho kh\u00e1ch h\u00e0ng<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                \ud83d\udd0d \u0110\u1ecdc hi\u1ec3u so v\u1edbi T\u1ea1o m\u00f4 h\u00ecnh<\/h2>\n

                \u0110\u1ed1i v\u1edbi ph\u1ea7n l\u1edbn c\u00e1c chuy\u00ean gia kh\u00f4ng chuy\u00ean v\u1ec1 k\u1ef9 thu\u1eadt, m\u1ee5c ti\u00eau ch\u00ednh l\u00e0 \u0111\u1ecdc v\u00e0 di\u1ec5n gi\u1ea3i s\u01a1 \u0111\u1ed3 thay v\u00ec thi\u1ebft k\u1ebf ch\u00fang t\u1eeb \u0111\u1ea7u. Tuy nhi\u00ean, vi\u1ec7c hi\u1ec3u \u0111\u01b0\u1ee3c logic t\u1ea1o d\u1ef1ng s\u1ebd gi\u00fap b\u1ea1n \u0111\u00e1nh gi\u00e1 v\u00e0 c\u1ea3i thi\u1ec7n c\u00e1c m\u00f4 h\u00ecnh hi\u1ec7n c\u00f3.<\/p>\n

                \u0110\u1ecdc hi\u1ec3u m\u1ed9t s\u01a1 \u0111\u1ed3<\/h3>\n

                B\u1eaft \u0111\u1ea7u t\u1eeb g\u00f3c tr\u00ean b\u00ean tr\u00e1i. Tu\u00e2n theo c\u00e1c m\u0169i t\u00ean li\u1ec1n. Ki\u1ec3m tra c\u00e1c l\u00e0n b\u01a1i \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh ai \u0111ang th\u1ef1c hi\u1ec7n h\u00e0nh \u0111\u1ed9ng. T\u00ecm c\u00e1c h\u00ecnh thoi \u0111\u1ec3 hi\u1ec3u logic ra quy\u1ebft \u0111\u1ecbnh. N\u1ebfu b\u1ea1n th\u1ea5y m\u1ed9t h\u00ecnh tr\u00f2n c\u00f3 \u0111\u1ed3ng h\u1ed3, h\u00e3y hi\u1ec3u r\u1eb1ng th\u1eddi gian l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 \u1edf \u0111\u00e2y.<\/p>\n

                T\u1ea1o m\u1ed9t m\u00f4 h\u00ecnh<\/h3>\n

                N\u1ebfu b\u1ea1n \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u ghi ch\u00e9p l\u1ea1i m\u1ed9t quy tr\u00ecnh, h\u00e3y th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc sau:<\/p>\n

                  \n
                • X\u00e1c \u0111\u1ecbnh s\u1ef1 ki\u1ec7n kh\u1edfi \u0111\u1ed9ng:<\/strong> \u0110i\u1ec1u g\u00ec kh\u1edfi \u0111\u1ed9ng quy tr\u00ecnh? M\u1ed9t email? M\u1ed9t y\u00eau c\u1ea7u t\u1eeb kh\u00e1ch h\u00e0ng? M\u1ed9t b\u1ed9 \u0111\u1ebfm th\u1eddi gian?<\/li>\n
                • B\u1ea3n \u0111\u1ed3 h\u00f3a c\u00e1c b\u01b0\u1edbc:<\/strong> Ghi l\u1ea1i t\u1eebng h\u00e0nh \u0111\u1ed9ng theo th\u1ee9 t\u1ef1. Kh\u00f4ng \u0111\u01b0\u1ee3c b\u1ecf qua b\u01b0\u1edbc n\u00e0o.<\/li>\n
                • X\u00e1c \u0111\u1ecbnh c\u00e1c quy\u1ebft \u0111\u1ecbnh:<\/strong> \u1ede \u0111\u00e2u c\u00e1c l\u1ef1a ch\u1ecdn x\u1ea3y ra? \u0110i\u1ec1u ki\u1ec7n l\u00e0 g\u00ec?<\/li>\n
                • Ph\u00e2n c\u00f4ng vai tr\u00f2:<\/strong> M\u1ed7i b\u01b0\u1edbc thu\u1ed9c v\u1ec1 l\u00e0n b\u01a1i n\u00e0o?<\/li>\n
                • X\u00e1c \u0111\u1ecbnh \u0111i\u1ec3m k\u1ebft th\u00fac:<\/strong> Th\u00e0nh c\u00f4ng tr\u00f4ng nh\u01b0 th\u1ebf n\u00e0o? Khi n\u00e0o ch\u00fang ta d\u1eebng l\u1ea1i?<\/li>\n<\/ul>\n

                  \u26a0\ufe0f Nh\u1eefng sai l\u1ea7m ph\u1ed5 bi\u1ebfn v\u00e0 c\u00e1c th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t<\/h2>\n

                  Ngay c\u1ea3 nh\u1eefng ng\u01b0\u1eddi m\u00f4 h\u00ecnh h\u00f3a quy tr\u00ecnh c\u00f3 kinh nghi\u1ec7m c\u0169ng c\u00f3 th\u1ec3 m\u1eafc sai l\u1ea7m khi\u1ebfn ng\u01b0\u1eddi \u0111\u1ecdc kh\u00f4ng chuy\u00ean b\u1ecb nh\u1ea7m l\u1eabn. Tr\u00e1nh nh\u1eefng l\u1ed7i ph\u1ed5 bi\u1ebfn n\u00e0y \u0111\u1ec3 duy tr\u00ec s\u1ef1 r\u00f5 r\u00e0ng.<\/p>\n

                    \n
                  • \u0110\u1eebng l\u00e0m ph\u1ee9c t\u1ea1p qu\u00e1:<\/strong> N\u1ebfu m\u1ed9t quy tr\u00ecnh qu\u00e1 ph\u1ee9c t\u1ea1p, h\u00e3y chia nh\u1ecf th\u00e0nh c\u00e1c quy tr\u00ecnh con. M\u1ed9t s\u01a1 \u0111\u1ed3 duy nh\u1ea5t v\u1edbi 50 b\u01b0\u1edbc l\u00e0 r\u1ea5t kh\u00f3 \u0111\u1ecdc.<\/li>\n
                  • Tr\u00e1nh c\u00e1c k\u1ebft n\u1ed1i b\u1ecb t\u00e1ch r\u1eddi:<\/strong> \u0110\u1ea3m b\u1ea3o m\u1ecdi m\u0169i t\u00ean \u0111\u1ec1u ch\u1ec9 \u0111\u1ebfn m\u1ed9t h\u00ecnh d\u1ea1ng h\u1ee3p l\u1ec7. C\u00e1c \u0111\u01b0\u1eddng n\u00e9t tr\u00f4i n\u1ed5i cho th\u1ea5y l\u1ed7i.<\/li>\n
                  • Gi\u1eef c\u00e1c c\u1ed5ng \u0111\u01a1n gi\u1ea3n:<\/strong> Tr\u00e1nh c\u00e1c \u0111i\u1ec3m quy\u1ebft \u0111\u1ecbnh ch\u1ed3ng ch\u00e9o. N\u1ebfu b\u1ea1n c\u00f3 qu\u00e1 nhi\u1ec1u h\u00ecnh thoi n\u1ed1i ti\u1ebfp nhau, logic s\u1ebd tr\u1edf n\u00ean kh\u00f3 theo d\u00f5i.<\/li>\n
                  • S\u1eed d\u1ee5ng t\u00ean g\u1ecdi nh\u1ea5t qu\u00e1n:<\/strong> N\u1ebfu m\u1ed9t nhi\u1ec7m v\u1ee5 \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 \u201cXem x\u00e9t\u201d \u1edf m\u1ed9t n\u01a1i v\u00e0 \u201cPh\u00ea duy\u1ec7t\u201d \u1edf n\u01a1i kh\u00e1c, s\u1ebd g\u00e2y nh\u1ea7m l\u1eabn. Chu\u1ea9n h\u00f3a thu\u1eadt ng\u1eef c\u1ee7a b\u1ea1n.<\/li>\n
                  • G\u1eafn nh\u00e3n c\u00e1c h\u00e0nh tr\u00ecnh c\u1ee7a b\u1ea1n:<\/strong> M\u1ed7i m\u0169i t\u00ean r\u1eddi kh\u1ecfi c\u1ed5ng ph\u1ea3i c\u00f3 nh\u00e3n gi\u1ea3i th\u00edch \u0111i\u1ec1u ki\u1ec7n (v\u00ed d\u1ee5: \u201cC\u00f3\u201d, \u201cKh\u00f4ng\u201d, \u201cTr\u00ean $500\u201d).<\/li>\n<\/ul>\n

                    \ud83d\udee0 Tri\u1ec3n khai BPMN trong quy tr\u00ecnh l\u00e0m vi\u1ec7c<\/h2>\n

                    M\u1ed9t khi b\u1ea1n hi\u1ec3u \u0111\u01b0\u1ee3c k\u00fd hi\u1ec7u, b\u01b0\u1edbc ti\u1ebfp theo l\u00e0 t\u00edch h\u1ee3p n\u00f3 v\u00e0o ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y c\u1ee7a b\u1ea1n. \u0110i\u1ec1u n\u00e0y kh\u00f4ng li\u00ean quan \u0111\u1ebfn vi\u1ec7c mua ph\u1ea7n m\u1ec1m m\u1edbi; m\u00e0 l\u00e0 thay \u0111\u1ed5i c\u00e1ch b\u1ea1n giao ti\u1ebfp.<\/p>\n

                    1. T\u00e0i li\u1ec7u c\u00e1c quy tr\u00ecnh v\u1eadn h\u00e0nh ti\u00eau chu\u1ea9n (SOPs)<\/h3>\n

                    Thay th\u1ebf c\u00e1c t\u00e0i li\u1ec7u n\u1eb7ng ch\u1eef b\u1eb1ng s\u01a1 \u0111\u1ed3 tr\u1ef1c quan. M\u1ed9t s\u01a1 \u0111\u1ed3 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c qu\u00e9t trong v\u00e0i gi\u00e2y, trong khi m\u1ed9t t\u00e0i li\u1ec7u m\u1ea5t v\u00e0i ph\u00fat \u0111\u1ec3 \u0111\u1ecdc. \u0110i\u1ec1u n\u00e0y gi\u00fap nh\u00e2n vi\u00ean d\u1ec5 d\u00e0ng tham kh\u1ea3o quy tr\u00ecnh nhanh ch\u00f3ng.<\/p>\n

                    2. Th\u1ef1c hi\u1ec7n ki\u1ec3m to\u00e1n quy tr\u00ecnh<\/h3>\n

                    S\u1eed d\u1ee5ng s\u01a1 \u0111\u1ed3 \u0111\u1ec3 x\u00e1c minh tu\u00e2n th\u1ee7. So s\u00e1nh m\u00f4 h\u00ecnh \u201chi\u1ec7n t\u1ea1i\u201d (\u0111i\u1ec1u \u0111ang x\u1ea3y ra th\u1ef1c t\u1ebf) v\u1edbi m\u00f4 h\u00ecnh \u201ct\u01b0\u01a1ng lai\u201d (\u0111i\u1ec1u n\u00ean x\u1ea3y ra). Nh\u1eefng kh\u00e1c bi\u1ec7t s\u1ebd ch\u1ec9 ra c\u00e1c khu v\u1ef1c c\u1ea7n c\u1ea3i ti\u1ebfn ho\u1eb7c \u0111\u00e0o t\u1ea1o.<\/p>\n

                    3. T\u1ed5 ch\u1ee9c c\u00e1c bu\u1ed5i l\u00e0m vi\u1ec7c nh\u00f3m<\/h3>\n

                    Gather c\u00e1c b\u00ean li\u00ean quan l\u1ea1i \u0111\u1ec3 xem x\u00e9t m\u1ed9t s\u01a1 \u0111\u1ed3. \u0110\u1eb7t c\u00e1c c\u00e2u h\u1ecfi nh\u01b0, \u201cB\u01b0\u1edbc n\u00e0y c\u00f3 th\u1ef1c s\u1ef1 c\u1ea7n thi\u1ebft kh\u00f4ng?\u201d hay \u201cC\u00f3 th\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh s\u1edbm h\u01a1n kh\u00f4ng?\u201d C\u00e1ch ti\u1ebfp c\u1eadn h\u1ee3p t\u00e1c n\u00e0y \u0111\u1ea3m b\u1ea3o s\u1ef1 \u0111\u1ed3ng thu\u1eadn t\u1eeb t\u1ea5t c\u1ea3 c\u00e1c ph\u00f2ng ban.<\/p>\n

                    \ud83d\udcda Chi\u1ebfn l\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o v\u00e0 \u00e1p d\u1ee5ng<\/h2>\n

                    Vi\u1ec7c \u00e1p d\u1ee5ng BPMN \u0111\u00f2i h\u1ecfi s\u1ef1 thay \u0111\u1ed5i trong t\u01b0 duy. \u0110\u00f3 kh\u00f4ng ch\u1ec9 l\u00e0 v\u1ebd c\u00e1c h\u00ecnh d\u1ea1ng; m\u00e0 l\u00e0 suy ngh\u0129 m\u1ed9t c\u00e1ch logic v\u1ec1 lu\u1ed3ng v\u00e0 logic.<\/p>\n

                    \u0110\u00e0o t\u1ea1o n\u1ed9i b\u1ed9<\/h3>\n

                    T\u1ed5 ch\u1ee9c c\u00e1c bu\u1ed5i h\u1ecdc n\u01a1i nh\u00e2n vi\u00ean c\u1ea5p cao h\u01b0\u1edbng d\u1eabn nh\u00e2n vi\u00ean m\u1edbi qua c\u00e1c s\u01a1 \u0111\u1ed3 hi\u1ec7n c\u00f3. Vi\u1ec7c trao \u0111\u1ed5i ki\u1ebfn th\u1ee9c gi\u1eefa \u0111\u1ed3ng nghi\u1ec7p th\u01b0\u1eddng hi\u1ec7u qu\u1ea3 h\u01a1n so v\u1edbi \u0111\u00e0o t\u1ea1o theo l\u1edbp h\u1ecdc ch\u00ednh th\u1ee9c.<\/p>\n

                    H\u1ecdc t\u1eadp li\u00ean t\u1ee5c<\/h3>\n

                    Khuy\u1ebfn kh\u00edch nh\u00e2n vi\u00ean t\u00ecm hi\u1ec3u c\u00e1c t\u00e0i nguy\u00ean tr\u1ef1c tuy\u1ebfn v\u00e0 h\u01b0\u1edbng d\u1eabn th\u1ef1c h\u00e0nh. C\u00f3 r\u1ea5t nhi\u1ec1u t\u00e0i li\u1ec7u mi\u1ec5n ph\u00ed cung c\u1ea5p gi\u1ea3i th\u00edch chi ti\u1ebft v\u1ec1 k\u00fd hi\u1ec7u. S\u1ef1 quen thu\u1ed9c s\u1ebd t\u0103ng l\u00ean qua th\u1ef1c h\u00e0nh.<\/p>\n

                    V\u00f2ng ph\u1ea3n h\u1ed3i<\/h3>\n

                    T\u1ea1o c\u01a1 ch\u1ebf \u0111\u1ec3 ng\u01b0\u1eddi d\u00f9ng b\u00e1o c\u00e1o l\u1ed7i trong s\u01a1 \u0111\u1ed3. N\u1ebfu quy tr\u00ecnh thay \u0111\u1ed5i trong th\u1ef1c t\u1ebf nh\u01b0ng s\u01a1 \u0111\u1ed3 kh\u00f4ng c\u1eadp nh\u1eadt, n\u00f3 s\u1ebd tr\u1edf n\u00ean l\u1ed7i th\u1eddi. C\u00e1c cu\u1ed9c ki\u1ec3m tra \u0111\u1ecbnh k\u1ef3 gi\u00fap duy tr\u00ec \u0111\u1ed9 ch\u00ednh x\u00e1c c\u1ee7a m\u00f4 h\u00ecnh.<\/p>\n

                    \ud83d\udd04 C\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c<\/h2>\n

                    C\u00e1c quy tr\u00ecnh kh\u00f4ng ph\u1ea3i l\u00e0 t\u0129nh. Th\u1ecb tr\u01b0\u1eddng thay \u0111\u1ed5i, c\u00f4ng ngh\u1ec7 ph\u00e1t tri\u1ec3n, v\u00e0 k\u1ef3 v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng thay \u0111\u1ed5i. C\u00e1c m\u00f4 h\u00ecnh BPMN ph\u1ea3i thay \u0111\u1ed5i theo ch\u00fang.<\/p>\n

                    L\u00ean l\u1ecbch ki\u1ec3m tra \u0111\u1ecbnh k\u1ef3 c\u00e1c b\u1ea3n \u0111\u1ed3 quy tr\u00ecnh c\u1ee7a b\u1ea1n. H\u1ecfi:<\/p>\n

                      \n
                    • C\u00f3 b\u01b0\u1edbc n\u00e0o kh\u00f4ng c\u00f2n c\u1ea7n thi\u1ebft n\u1eefa kh\u00f4ng?<\/li>\n
                    • C\u00f3 y\u00eau c\u1ea7u tu\u00e2n th\u1ee7 m\u1edbi n\u00e0o m\u00e0 ch\u00fang ta c\u1ea7n b\u1ed5 sung kh\u00f4ng?<\/li>\n
                    • Ch\u00fang ta c\u00f3 th\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a b\u1ea5t k\u1ef3 nhi\u1ec7m v\u1ee5 th\u1ee7 c\u00f4ng n\u00e0o \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb trong s\u01a1 \u0111\u1ed3 kh\u00f4ng?<\/li>\n
                    • Vi\u1ec7c chuy\u1ec3n giao gi\u1eefa c\u00e1c ph\u00f2ng ban \u0111\u00e3 tr\u01a1n tru h\u01a1n ch\u01b0a?<\/li>\n<\/ul>\n

                      B\u1eb1ng c\u00e1ch coi s\u01a1 \u0111\u1ed3 nh\u01b0 m\u1ed9t t\u00e0i li\u1ec7u s\u1ed1ng, b\u1ea1n \u0111\u1ea3m b\u1ea3o t\u1ed5 ch\u1ee9c lu\u00f4n linh ho\u1ea1t v\u00e0 ph\u1ea3n \u1ee9ng k\u1ecbp th\u1eddi v\u1edbi s\u1ef1 thay \u0111\u1ed5i.<\/p>\n

                      \ud83c\udfc1 Nh\u1eefng suy ngh\u0129 cu\u1ed1i c\u00f9ng<\/h2>\n

                      Hi\u1ec3u \u0111\u01b0\u1ee3c BPMN gi\u00fap c\u00e1c vai tr\u00f2 kh\u00f4ng chuy\u00ean k\u1ef9 thu\u1eadt n\u1eafm quy\u1ec1n ki\u1ec3m so\u00e1t quy tr\u00ecnh c\u1ee7a m\u00ecnh. N\u00f3 bi\u1ebfn c\u00e1c quy tr\u00ecnh tr\u1eebu t\u01b0\u1ee3ng th\u00e0nh b\u1ea3n \u0111\u1ed3 tr\u1ef1c quan c\u1ee5 th\u1ec3 m\u00e0 m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u c\u00f3 th\u1ec3 hi\u1ec3u. S\u1ef1 hi\u1ec3u bi\u1ebft chung n\u00e0y gi\u1ea3m thi\u1ec3u sai s\u00f3t, \u0111\u1ea9y nhanh ti\u1ebfn \u0111\u1ed9 th\u1ef1c hi\u1ec7n v\u00e0 th\u00fac \u0111\u1ea9y v\u0103n h\u00f3a c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c.<\/p>\n

                      B\u1ea1n kh\u00f4ng c\u1ea7n ph\u1ea3i l\u00e0 k\u1ef9 s\u01b0 ph\u1ea7n m\u1ec1m \u0111\u1ec3 t\u1eadn d\u1ee5ng ti\u00eau chu\u1ea9n n\u00e0y. V\u1edbi ki\u1ebfn th\u1ee9c c\u01a1 b\u1ea3n v\u1ec1 c\u00e1c k\u00fd hi\u1ec7u v\u00e0 cam k\u1ebft v\u1ec1 s\u1ef1 r\u00f5 r\u00e0ng, b\u1ea1n c\u00f3 th\u1ec3 tr\u1edf th\u00e0nh t\u00e0i s\u1ea3n qu\u00fd gi\u00e1 trong t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh. B\u1eaft \u0111\u1ea7u b\u1eb1ng vi\u1ec7c v\u1ebd s\u01a1 \u0111\u1ed3 m\u1ed9t quy tr\u00ecnh nh\u1ecf h\u00f4m nay. H\u00e3y quan s\u00e1t c\u00e1ch cu\u1ed9c tr\u00f2 chuy\u1ec7n thay \u0111\u1ed5i khi b\u1ea1n c\u00f3 m\u1ed9t t\u00e0i li\u1ec7u tr\u1ef1c quan \u0111\u1ec3 th\u1ea3o lu\u1eadn.<\/p>\n

                      H\u00e3y nh\u1edb, m\u1ee5c ti\u00eau kh\u00f4ng ph\u1ea3i l\u00e0 s\u1ef1 ho\u00e0n h\u1ea3o trong b\u1ea3n nh\u00e1p \u0111\u1ea7u ti\u00ean. M\u1ee5c ti\u00eau l\u00e0 giao ti\u1ebfp. S\u1eed d\u1ee5ng nh\u1eefng c\u00f4ng c\u1ee5 n\u00e0y \u0111\u1ec3 l\u1ea5p \u0111\u1ea7y kho\u1ea3ng c\u00e1ch gi\u1eefa \u00fd t\u01b0\u1edfng v\u00e0 th\u1ef1c thi, \u0111\u1ea3m b\u1ea3o m\u1ecdi th\u00e0nh vi\u00ean trong \u0111\u1ed9i nh\u00f3m \u0111\u1ec1u th\u1ed1ng nh\u1ea5t v\u1ec1 h\u01b0\u1edbng \u0111i ti\u1ebfp theo.<\/p>\n","protected":false},"excerpt":{"rendered":"

                      M\u00f4 h\u00ecnh h\u00f3a quy tr\u00ecnh th\u01b0\u1eddng \u0111\u01b0\u1ee3c coi l\u00e0 m\u1ed9t nhi\u1ec7m v\u1ee5 k\u1ef9 thu\u1eadt d\u00e0nh ri\u00eang cho c\u00e1c chuy\u00ean gia CNTT ho\u1eb7c ki\u1ebfn tr\u00fac s\u01b0 d\u1eef li\u1ec7u. C\u00e1c t\u1eeb vi\u1ebft…<\/p>\n","protected":false},"author":1,"featured_media":272,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"BPMN cho c\u00e1c vai tr\u00f2 kh\u00f4ng chuy\u00ean: H\u01b0\u1edbng d\u1eabn m\u00f4 h\u00ecnh h\u00f3a quy tr\u00ecnh d\u1ec5 ti\u1ebfp c\u1eadn \ud83d\udcca","_yoast_wpseo_metadesc":"H\u1ecdc BPMN m\u00e0 kh\u00f4ng c\u1ea7n l\u1eadp tr\u00ecnh. M\u1ed9t h\u01b0\u1edbng d\u1eabn to\u00e0n di\u1ec7n v\u1ec1 M\u00f4 h\u00ecnh v\u00e0 K\u00fd hi\u1ec7u Quy tr\u00ecnh Kinh doanh d\u00e0nh cho qu\u1ea3n l\u00fd, chuy\u00ean vi\u00ean ph\u00e2n t\u00edch v\u00e0 nh\u00e2n vi\u00ean kh\u00f4ng chuy\u00ean k\u1ef9 thu\u1eadt.","inline_featured_image":false,"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[15],"tags":[10,14],"class_list":["post-271","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bpmn","tag-academic","tag-bpmn"],"yoast_head":"\nBPMN cho c\u00e1c vai tr\u00f2 kh\u00f4ng chuy\u00ean: H\u01b0\u1edbng d\u1eabn m\u00f4 h\u00ecnh h\u00f3a quy tr\u00ecnh d\u1ec5 ti\u1ebfp c\u1eadn \ud83d\udcca<\/title>\n<meta name=\"description\" content=\"H\u1ecdc BPMN m\u00e0 kh\u00f4ng c\u1ea7n l\u1eadp tr\u00ecnh. 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